All attempts to grow fast will suffer from the same blind spot
What You See...
What We See...
We see behind the masks and can therefore tell the leaders how to grow fast without impacting customer experience or underlying costs.
The Leaders will not see the ‘blind spot’ – what their employees really think and feel about the growth plans.
What We Do
We get behind these masks, behind the ‘natural defences’ of people to identify, rapidly and robustly, what they really think and feel about the growth plans or how they should react to them.
As a result we tell you the ‘critical people issues’ that need to be fixed, and how to fix them, so that the fast growth is achieved but the cost base and customer experience are protected.
We Look At
Context - We look at the actual growth plans. This is about your context and not external best practice.
Every Room in the House - We look everywhere that could be the cause of a critical people issue that would impact growth.
Behind the Masks - We have safe conversations about what your people really think and feel.
Our Process is designed to be non-disruptive. One to One engaging conversations with our industry experienced consultants.
What You Will Get
A simple executive summary outlining the growth plans and the critical people issues that will impact their success.
A comprehensive report on what’s actually happening with people in the business including how effective the critical people practices are and the strength of the underlying culture.
A simple and practical ‘Action plan’ to fix the critical issues identified, ensuring the cost base and the customer are protected whilst the fast growth is achieved.