All attempts to significantly cut costs quickly, will suffer from the same blind spot

What You See...

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What We See...

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We see behind the masks and can therefore tell the leaders how to cut costs quickly and significantly without impacting customer experience or employee engagement.

The Leaders will not see the ‘blind spot’ – what their employees really think and feel about the plans to cut costs.


What We Do

We get behind these masks, behind the ‘natural defences’ of people
to identify, rapidly and robustly, what they really think and feel about the cost cutting and how they should react to it.

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As a result we will tell you the ‘critical people issues’ that need to be fixed, and how to fix them, so that the costs are cut and productivity and customer experience are protected. 



What We Look At

Context - We look at the Exec's cost cutting plans. This is about your context and not external best practice.

Every Room in the House - We look everywhere that could be the cause of a critical people issue that could impact the cuts.

Behind the Masks - We have safe conversations about what your people really think and feel. 

We Look...

'Safe Conversations'

Our Process is designed to be non-disruptive. One to One engaging conversations with our industry experienced consultants.

What You Will Get

A simple executive summary outlining the cost cutting plans and the critical people issues that will impact their success.

A comprehensive report on what’s actually happening with people in the business including how effective the critical people practices are and the strength of the underlying culture.

A simple and practical ‘Action plan’ to fix the critical issues identified, ensuring productivity and the customer are protected and the cuts achieved.